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How to order face masks and RAT kits

How to order face masks and RAT kits

Check below the various ways of ordering free face masks and rapid antigen tests (RATs).

Are you an individual or non Pacific-focused organisation or group?

Order free RAT kits directly from the Ministry of Health's Request a RAT site.

You can get free medical face masks when you pick up rapid antigen tests (RATs) from a testing centre. You do not need to be unwell or have COVID-19 symptoms, but you still need to order through the Request a RAT website above. Find a testing site that offers free face masks.

Are you a Pacific-led organisation, community group or work with Pacific communities?

As part of the government’s response to protecting Pacific communities from the impacts of COVID-19, the Pacific Aotearoa Community Outreach program has implemented an online order form to provide Pacific communities, and those working with our Pacific peoples, a way of bulk ordering medical grade face masks and rapid antigen tests (RATs) directly from our website:


Important: Please note the maximum and minimum number of masks and RATs you can order:

Masks: Minimum order 1,500. Maximum order 7,500.

RATs: Minimum order 175. Maximum order 700.

You can also choose to order either masks or RATs only.

Please expect your orders to arrive in:

North Island = 1 to 3 business days

South Island = 5 to 10 business days

Any questions about this initiative can be directed to [email protected].

Below are details of the face masks and RATs available via the online order process. 

Bactive mask1 web
MPP RAT image
Face Mask details RAT kit details

Bactive brand disposable medical masks. Type IIR, multi layer 3 ply. 

50 masks per box, 50 boxes per carton.

CareStart brand COVID-19 rapid antigen home kits. 

5 RATs per pack, 35 boxes per carton.